11bed Responsible Gaming — Your Safety is Our Priority
Entertainment should never become a burden. At 11bed we make sure every player can play safely, mindfully and within their own limits.
What is Responsible Gaming and why does it matter?
Online gaming and betting should be an entertaining activity — not a source of income or a way to cope with stress. 11bed believes that responsible gaming is every user's right and our primary responsibility.
Responsible gaming means setting your own budget, managing your time, and enjoying the games within defined limits. At 11bed we provide the tools and support you need to always stay in control.
Remember, winning and losing are both a natural part of gambling or betting. The urge to bet more to recover losses can be dangerous. Stay aware, and seek help when you need it.
- Play for entertainment only, not as a source of income
- Set a fixed budget before you start playing and stick to it
- Set time limits and take regular breaks
- Avoid playing when you are under stress or feeling low
- Prioritise spending time with family and friends
- Do not try to chase your losses with more bets
- Contact our 24/7 live chat for support whenever you need it
- Do not allow minors to use your account
Our Protection Tools
11bed provides several effective tools to keep you safe. Use them to take control of your own gaming habits.
Deposit Limit
You can set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Requests to increase a limit take some time to process, which helps you make more considered decisions.
Loss Limit
Set in advance the maximum amount you are willing to lose within a specific period. Once that limit is reached, no further bets can be placed, protecting you from larger losses.
Session Time Limit
Decide in advance how long you will play in a single session. When the set time is up, you will be logged out and prompted to take a break. Avoid playing for extended periods.
Time-Out
You can take a temporary break ranging from 24 hours to 30 days. During this period no bets or deposits can be made from your account. Taking a break from time to time is very helpful for keeping a clear head.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, use the self-exclusion option. Once activated, your account will be suspended for an extended period or permanently. Self-exclusion is the most important protection tool available.
Reality Check
You will receive automatic notifications at set intervals showing how long you have been playing and how much you have spent. These reminders help you stay aware and stop playing at the right time.
The Core Principles of Responsible Gaming
The principles we follow at 11bed and encourage every user to follow.
Treat it as Entertainment
Always view online betting and gaming as a form of entertainment. Never treat it as a primary source of income, a way to pay off debts or a solution to financial problems.
Stay Within Your Budget
Decide how much you can afford to spend before you start playing. Only spend money whose loss will not affect your daily life. Never play with borrowed money or by dipping into your savings.
Avoid Chasing Losses
The tendency to bet more to recover losses after a losing session is extremely dangerous. It is a common sign of problem gambling. Each bet is independent and previous results do not influence future outcomes.
Consider Your State of Mind
Avoid playing when you are angry, frustrated, lonely or under stress. Making good decisions is harder in these states and the likelihood of overspending increases. Spend time with your family instead.
Protecting Minors
Never share your login details with anyone. If children or minors have access to your device, log out of your account. 11bed is for players aged 21 and above only.
Warning Signs of Problem Gambling
If you notice one or more of the following signs in yourself, seek help without delay.
Psychological and Behavioural Signs
- Repeatedly trying to stop playing but failing or being unable to do so
- Frequently lying about gambling or hiding it from family members
- Feeling restless, anxious or irritable when unable to play
- Prioritising gambling over work, family or relationships
- Feeling the need to continuously increase bet amounts to get the same level of enjoyment
- Compulsively continuing to play in order to win back money that was lost
Financial and Social Signs
- Spending money set aside for essential bills or savings because of gambling
- Borrowing money or taking money from family or friends to gamble
- Putting all or most of your salary or income into bets as soon as it arrives
- Experiencing ongoing tension in relationships with family or friends
- Being unable to concentrate at work or in studies, or a continuous decline in performance
- Constantly thinking about gambling, experiencing difficulty sleeping
Remember: These signs are not a mark of weakness. Seeking help takes courage. Our 24/7 live chat support team is always here for you.
Protecting Minors
11bed is for players aged 21 and above only. Under no circumstances may minors use this platform. Keep your device out of reach of children and always log out after use.
Providing false information during age verification may result in account closure and forfeiture of deposited funds.
Support and Contact
If you feel that gaming is becoming a problem, do not wait — contact us. We are here to help without judgement.
24/7 Live Chat
Chat with our Bengali-speaking support team via live chat at any time of day or night. We are always ready to help with anything related to responsible gaming.
Email Support
Contact us by email to activate deposit limits, a time-out or self-exclusion. Our email: [email protected]
Account Protection
Contact our support team directly for self-exclusion or long-term account suspension. Your request will be processed quickly.
Common Q&A
Answers to frequently asked questions about responsible gaming are provided below.
Explore More
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